# Qualineo

> Qualineo is a French SaaS platform that helps healthcare and social care organizations (ESSMS, Sanitaire, Imagerie) manage their quality processes. It simplifies compliance, documentation, incident tracking, audits, and reporting — saving teams up to 90% of administrative time.

## Product

Qualineo is a modular quality management software used by 20,000+ professionals in France, overseas territories, and Belgium. It includes an AI assistant called "Copilote" to support quality teams in their daily tasks.

- [Homepage](https://www.qualineo.io/)
- [AI Copilote](https://www.qualineo.io/copilote-ia)
- [Login](https://app.qualineo.io/)

## Key Features

- **[Document Management (GED)](https://www.qualineo.io/fonctionnalites/gestion-documentaire-ged):** Organize, share, and access documents easily.
- **[Action Plans](https://www.qualineo.io/fonctionnalites/plan-actions):** Centralize corrective and preventive actions.
- **[Adverse Events (EIG)](https://www.qualineo.io/fonctionnalites/gestion-evenements-indesirables):** Declare, track, and analyze incidents.
- **[Audits](https://www.qualineo.io/fonctionnalites/audits):** Plan, automate, and measure audit results.
- **[Self-Assessment](https://www.qualineo.io/fonctionnalites/auto-evaluation):** Evaluate against integrated regulatory standards (HAS, loi 2002-2...).
- **[Complaints & User Claims](https://www.qualineo.io/fonctionnalites/gestion-plaintes):** Centralize and trace complaint management.
- **[Satisfaction Surveys](https://www.qualineo.io/fonctionnalites/enquete-satisfaction):** Create and distribute surveys to users.
- **[DUERP](https://www.qualineo.io/fonctionnalites/duerp):** Manage occupational risk assessments.
- **[Performance Dashboards](https://www.qualineo.io/fonctionnalites/pilotage-performance):** Smart reports and KPI tracking.
- **[Equipment Management](https://www.qualineo.io/fonctionnalites/logiciel-gestion-equipements):** Track technical infrastructure.
- **[Technical Incident Tracking](https://www.qualineo.io/fonctionnalites/incidents-techniques):** Manage and resolve infrastructure issues.
- **[Indicator Management](https://www.qualineo.io/fonctionnalites/gestion-indicateurs):** Centralize and analyze quality indicators.
- **Copilote (AI Assistant):** First AI quality assistant embedded in the platform.

## Target Sectors

**Médico-social:**
- [Grand âge](https://www.qualineo.io/secteurs/grand-age): EHPAD, Résidences autonomie
- [Handicap](https://www.qualineo.io/secteurs/handicap): FAM, MAS, ESAT, IME, IEM, DITEP
- [Domicile](https://www.qualineo.io/secteurs/domicile): SAD, SSIAD, SPASAD, SESSAD, SAMSAH

**Social:**
- [Enfance](https://www.qualineo.io/secteurs/enfance): MECS, Établissements mère-enfant, AED, AEMO
- [Personnes vulnérables](https://www.qualineo.io/secteurs/personnes-vulnerables): Majeurs protégés, Addictologie, Précarité
- [Petite enfance](https://www.qualineo.io/secteurs/petite-enfance): Crèches, micro-crèches, haltes-garderies

**Sanitaire:**
- [Établissements de santé](https://www.qualineo.io/secteurs/etablissements-sante): Hôpitaux, Cliniques, SMR, HAD
- [Imagerie médicale](https://www.qualineo.io/secteurs/imagerie): Radiologie, Médecine nucléaire, Radiothérapie
- [Biologie](https://www.qualineo.io/secteurs/biologie): Laboratoires de biologie médicale

## Value Proposition

- 90% time saved on quality management tasks — [see customer testimonials](https://www.qualineo.io/ressources/temoignages-clients)
- Intuitive UX, no heavy training required — [dedicated service client](https://www.qualineo.io/accompagnements/service-client)
- Always up-to-date with sector regulatory requirements (HAS V2024, Loi 2002-2, ESAT decrees)
- Traceable compliance evidence for audits and inspections
- 5/5 Google rating from verified users among 20,000+ users

## Pricing & Offerings

- **Qualineo SaaS:** Modular subscription — [request a demo](https://www.qualineo.io/demande-demo)
- **[Pack Qualité](https://www.qualineo.io/accompagnements/pack-qualite):** Monthly expert content and legal monitoring (from €83/month)
- **[Qualineo Performance](https://www.qualineo.io/qualineo-performance):** [Training (20+ courses)](https://www.qualineo.io/qualineo-performance/formations), [audits](https://www.qualineo.io/qualineo-performance/audits), and [consulting](https://www.qualineo.io/qualineo-performance/conseils)
- **[Deployment & Migration](https://www.qualineo.io/accompagnements/deploiement-migration):** Full onboarding handled by the Qualineo team

## Resources

- [Blog](https://www.qualineo.io/ressources/blog): Quality news and expert articles
- [Practical guides (free ebooks)](https://www.qualineo.io/ressources/guide-pratique): HAS 18 mandatory criteria, Loi 2002-2, project management guides
- [Webinars (replay)](https://www.qualineo.io/ressources/webinars): On-demand replays on quality topics
- [Templates](https://www.qualineo.io/ressources/modeles): Free downloadable tools
- [Newsletter](https://www.qualineo.io/inscription-newsletter): Stay up-to-date with quality news

## Company

- Based in Lille, France (EuraTechnologies) — operates in France, DOM-TOM, and Belgium
- [Contact](https://www.qualineo.io/contact)
- [Join the team](https://www.qualineo.io/nous-rejoindre)
- [Press](https://www.qualineo.io/espace-presse)
- [Partners](https://www.qualineo.io/ressources/partenaires)